At Citrus-O we understand that it can be challenging to find a reputable, professional company to let into your home.  That is why we want to put your mind at ease – we guarantee our work.  We are fully insured and bonded and have over 30 years experience with thousands of satisfied customers.

30 Day Satisfaction Guarantee

All work comes with a 30-Day guarantee.  Report any deficiencies to your service provider within thirty days.  If it is a cleaning concern, the area(s) will be recleaned.  If anything is damaged it will be repaired.  If it cannot be repaired you will receive the present cash value of the item upon payment for original cleaning service.  Without prior written approval, Citrus-O shall not be responsible for any expenses incurred to repair damages.  If you have followed the above-mentioned steps but your service provider has not upheld this guarantee, please call the Citrus-O head office 1-855-CITRUS-5.

Quality Control

Citrus-O is committed to outstanding customer service and quality

Each and every day, our goal at Citrus-O is to meet or exceed our customers’ expectations and to provide them the most exceptional service experience ever!  What happens if that doesn’t happen?  We back it up with a commitment to Quality Control.  Being good is great, but the true test of our values and commitment is how good we are when we’re bad.

All our work comes with a 30 Day Satisfaction Guarantee and we want our customers to let us know right away if there are any concerns.

Our Clean Scene Investigators (CSIs) are ready to bring things to a resolution that is best for both parties.  No other carpet cleaning company has the same level of investment in ensuring the quality of their work.

We work very hard for each and every customer and we want all our customers to be happy with our services.  If we haven’t met that goal the first time, we will do whatever we can to rectify any of our deficiencies.  Professional cleaning with Citrus-O is worry-free! 

 

Success Stories

4.6
  • review rating 5  Great service, quick to gave me a quote and appointment , Bruno the guy who came and did the cleaning was very profesional, right on time during our window time appointment. He took his time to do the work, he did not rush at all. Thank you, I will be using your services from now on.

    thumb Hugo Gonzalez
    10/27/2019

    review rating 5  Scott was great. Coffee stains gone. Wonderful scent. And it was dry very fast

    thumb Margaret Wilson
    1/09/2020

    review rating 5  Very effective carpet cleaning services!! Highly recommended !!

    thumb cheryl e lee
    12/25/2019
  • review rating 5  Spring arrived and with the sunlight I realized how grimy my arm chair had become! I called Citrus-O and within a day they were on site at my home. They arrived right on time and I even got a text message plus phone call giving me the heads up that they were on their way. Professional and friendly. Well organized and clean. Efficient too. A pleasure and I'll definitely use them again!

    thumb Sandra Harris
    4/24/2019

    review rating 5  Gotta be honest, miles above coit. After i had coit in about 8 months ago they didnt seem to get many of the stains out of very new carpet i have. My carpet is sealed so nothing leaks through to underlay so i was surprised theyd didnt do better. And i had their best guy. ( i know people that work there) Anyway, just a way more thorough job by citrus and the carpets are dry very quickly! Ive been cringing at all the stains that resurfaced after coit for months . So this was long overdue. Citrus got them out no problem. Not even a big deal for their technician who was great. No brainer. I wont go any where else in future

    thumb Mat Good
    11/17/2019

    review rating 5  We had our Carpets cleaned by Citrus-O carpet care the other day. The gal on the other end called to confirm our appointment the day of cleaning. Chris the cleaner was very professional, he was on time and did the cleaning with care. Our carpets are clean, smell great and all the little soils are gone. Thank you for a job well done. Highly recommend Citrus-O.

    thumb Kari Lumme
    7/07/2018