Referral Terms & Conditions


  1. Your referral must be a new customer for Citrus-O that is not currently in the Citrus-O data-base (unique address, phone number and email).
  2. You may refer as many people as you like.
  3. Your submitted referrals will be processed within two (2) business days of submission.
  4. After processing, you will receive an email notifying you of how many of your referrals are valid new potential clients.
  5. Referral Agent’s submission must be processed before Referral bookings are made in order to count towards the the Referral Agent’s record.
  6. Cleaning appointments for referral bookings must be made through the Citrus-O Call Centre. All reservations are subject to space availability and current minimum charge.
  7. You the Referral Agent will earn 100 Bonus AIR MILES® reward miles for valid NEW clients who book and complete a cleaning with Citrus-O within 90 days after you submit their info.
  8. Your referral will also earn 100 Bonus AIR MILES® reward miles after completion of a cleaning service within 90 days of the referral.  Becoming a Citrus-O customer now qualifies them to be a Referral Agent and earn reward miles fast.
  9. Not valid on furnace & duct cleaning.
  10. Not valid for referrals who are already past Citrus-O clients.
  11. Not valid retroactively – the program start date is November 1, 2013.
  12. When your valid referral completes their cleaning, you will receive email notification.
  13. Generally, it takes 6-12 weeks for your AIR MILES® reward miles to appear in your Collector account after the Referral’s cleaning is complete. You’ll notice your transaction history is updated regularly on
  14. Citrus-O does not provide Aeroplan, Alaskan, Avion, or any other points or miles.  We are an AIR MILES® sponsor.  Visit for more information.
  15. The Citrus-O Referral Program is currently available in the Lower Mainland, the Fraser Valley (Abbotsford, Chilliwack & Hope), the Okanagan Valley, Squamish/Whistler, Nanaimo, and the greater Victoria area. If you live outside of these areas or intend to make referrals that live outside of these areas, Citrus-O cannot guarantee service. To determine if service is available, please phone the Citrus-O Call Centre at 1-855-248-7875.  Real people, really fast!
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