1. Your referral must be a new customer for Citrus-O that is not currently in the Citrus-O data-base (unique address, phone number and email).
  2. You may refer as many people as you like.
  3. Your submitted referrals will be processed within two (2) business days of submission.
  4. After processing, you will receive an email notifying you of how many of your referrals are valid new potential clients.
  5. Referral Agent’s submission must be processed before Referral bookings are made in order to count towards the the Referral Agent’s record.
  6. Cleaning appointments for referral bookings must be made through the Citrus-O Call Centre. All reservations are subject to space availability and current minimum charge.
  7. You the Referral Agent will earn 100 Bonus AIR MILES® reward miles for valid NEW clients who book and complete a cleaning with Citrus-O within 90 days after you submit their info.
  8. Your referral will also earn 100 Bonus AIR MILES® reward miles after completion of a cleaning service within 90 days of the referral.  Becoming a Citrus-O customer now qualifies them to be a Referral Agent and earn reward miles fast.
  9. Not valid on furnace & duct cleaning.
  10. Not valid for referrals who are already past Citrus-O clients.
  11. Not valid retroactively – the program start date is November 1, 2013.
  12. When your valid referral completes their cleaning, you will receive email notification.
  13. Generally, it takes 6-12 weeks for your AIR MILES® reward miles to appear in your Collector account after the Referral’s cleaning is complete. You’ll notice your transaction history is updated regularly on www.airmiles.ca
  14. Citrus-O does not provide Aeroplan, Alaskan, Avion, or any other points or miles.  We are an AIR MILES® sponsor.  Visit www.airmiles.ca for more information.
  15. The Citrus-O Referral Program is currently available in the Lower Mainland, the Fraser Valley (Abbotsford, Chilliwack & Hope), the Okanagan Valley, Squamish/Whistler, Nanaimo, and the greater Victoria area. If you live outside of these areas or intend to make referrals that live outside of these areas, Citrus-O cannot guarantee service. To determine if service is available, please phone the Citrus-O Call Centre at 1-855-248-7875.  Real people, really fast!

Success Stories

  • 5 star review  Very effective carpet cleaning services!! Highly recommended !!

    thumb cheryl e lee

    5 star review  Gotta be honest, miles above coit. After i had coit in about 8 months ago they didnt seem to get many of the stains out of very new carpet i have. My carpet is sealed so nothing leaks through to underlay so i was surprised theyd didnt do better. And i had their best guy. ( i know people that work there) Anyway, just a way more thorough job by citrus and the carpets are dry very quickly! Ive been cringing at all the stains that resurfaced after coit for months . So this was long overdue. Citrus got them out no problem. Not even a big deal for their technician who was great. No brainer. I wont go any where else in future

    thumb Mat Good

    5 star review  Spring arrived and with the sunlight I realized how grimy my arm chair had become! I called Citrus-O and within a day they were on site at my home. They arrived right on time and I even got a text message plus phone call giving me the heads up that they were on their way. Professional and friendly. Well organized and clean. Efficient too. A pleasure and I'll definitely use them again!

    thumb Sandra Harris
  • 5 star review  We had our Carpets cleaned by Citrus-O carpet care the other day. The gal on the other end called to confirm our appointment the day of cleaning. Chris the cleaner was very professional, he was on time and did the cleaning with care. Our carpets are clean, smell great and all the little soils are gone. Thank you for a job well done. Highly recommend Citrus-O.

    thumb Kari Lumme

    5 star review  Scott was great. Coffee stains gone. Wonderful scent. And it was dry very fast

    thumb Margaret Wilson

    5 star review  Quick, professional, fair pricing, quick drying, and fresh scent. Have done our carpets, couches and beds with them, and each time has been great. First company I ever tried, and will probably never use another.

    thumb Charlene Robertson